• +(984)277-0880
  • sales@foyeverafter.com
  • 4033 Village Park Drive Knightdale, NC 27545
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Exciting news: 🧺 In-Home Laundry Services Are Here ✨ Foyever After Cleaning is proud to announce our newest offering: Professional In-Home Laundry Services — bringing convenience, freshness, and care straight to your doorstep.

Privacy Policy

Privacy Policy for Foyever After

At Foyever After, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our website, services, or interact with us. By using our website and services, you consent to the practices described in this Privacy Policy.

Information We Collect

We collect information from you when you interact with our website, book services, or communicate with us. The types of information we collect include:

Personal Information:

This includes any details you provide when you use our services or register on our website, such as:

  • Name

  • Email Address

  • Phone Number

  • Billing Information (credit card details, billing address)

  • Mailing Address

  • Service Preferences (type of service, address, special requests, etc.)

 

Usage Data:

We may automatically collect certain technical information when you visit our website or use our services. This includes:

 

  • IP Address

  • Browser type and version

  • Device type

  • Operating system

  • Referring website or page

  • Pages visited and the time spent on those pages

  • Date and time of your visit

  • Cookies and tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

Providing Services:

  • To process your service requests, including cleaning bookings, payments, and follow-ups.

     

  • To communicate with you about your bookings, send confirmations, reminders, and updates.

     

  • To ensure that our services meet your needs and to personalize your experience with Foyever After.

Payment Processing:

  • To process payments and billing details associated with your service bookings.

     

  • To confirm payment transactions and resolve any issues related to billing.

Marketing and Promotions:

  • To send promotional offers, newsletters, and updates about our services, if you have opted in for marketing communications.

     

  • To send targeted advertising that may be of interest to you, based on your usage and interactions with our website.

Customer Support:

  • To provide customer support, respond to your inquiries, and assist with service-related issues or concerns.

     

  • To handle complaints, feedback, or service requests to improve the quality of our offerings.

Analytics and Improvements:

  • To analyze website traffic and user behavior to improve the user experience.

     

  • To conduct research and development aimed at enhancing our website, services, and customer experience.

Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following instances:

 

Service Providers:

We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or performing services related to your booking. These third parties are contractually obligated to keep your information confidential and use it solely for the purpose of providing services to us.

 

Legal Requirements:

We may disclose your personal information if required by law or when we believe such action is necessary to:

  • Comply with a legal obligation.

  • Protect and defend the rights or property of Foyever After.

  • Investigate or prevent unlawful activities.

  • Protect the personal safety of users or the public.

 

Business Transfers:

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner or entity involved in the transaction. We will notify you if this occurs, and your information will continue to be protected under this Privacy Policy.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve the functionality of our website and to enhance your user experience. These technologies help us understand how visitors interact with our site, such as pages viewed, time spent, and referral sources.

 

Types of Cookies We Use:

  • Necessary Cookies: These are essential for the operation of the website, such as maintaining your session when logged in or completing a transaction.

  • Analytical Cookies: These cookies help us understand how users interact with our website, which allows us to improve content and user experience.

  • Marketing Cookies: These cookies are used to deliver targeted advertising based on your interests and browsing habits.

You can control the use of cookies through your browser settings. However, please note that disabling certain cookies may impact your experience with our website.

Data Security

We take the security of your personal information seriously and employ industry-standard measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include:

 

  • Encryption of sensitive data during transmission (e.g., payment details).

  • Firewalls and secure servers to protect against unauthorized access to our systems.

  • Regular security audits and monitoring of our website to ensure it remains secure.

Despite our efforts, no method of data transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Data Security

We take the security of your personal information seriously and employ industry-standard measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include:

 

  • Encryption of sensitive data during transmission (e.g., payment details).

  • Firewalls and secure servers to protect against unauthorized access to our systems.

  • Regular security audits and monitoring of our website to ensure it remains secure.

Despite our efforts, no method of data transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Retention of Data

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example, we may retain billing information for tax or accounting purposes or for resolving disputes. Once your information is no longer needed, we will securely delete or anonymize it.

Your Rights and Choices

You have the following rights regarding your personal information:

 

Access and Correction:

  • You can request access to the personal information we hold about you and request corrections if any of your information is inaccurate or incomplete.

Opt-Out of Marketing Communications:

  • If you no longer wish to receive marketing communications from us, you can unsubscribe by following the instructions in the emails we send or by contacting us directly.

Request Deletion:

  • You have the right to request that we delete your personal information. Please note that certain data may need to be retained for legal, contractual, or operational reasons.

Data Portability:

  • You may request a copy of your personal information in a structured, commonly used, and machine-readable format for your use or transfer to another service provider.

 

To exercise any of these rights, please contact us at [contact email].

Third-Party Links

Our website may contain links to third-party websites. These third-party sites have their own privacy policies and practices, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of these third-party sites before providing any personal information.

Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you through email or a prominent notice on our website. The date of the last revision will be indicated at the top of the policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:

  • Email: contact@foyeverafter.com

     

  • Phone: 984-277-0880
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About Us

Foyever After is dedicated to transforming messy spaces into serene sanctuaries, prioritizing customer satisfaction through eco-friendly solutions and an exceptional attention to detail.

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  • +(984)277-0880
  • contact@foyeverafter.com
  • 4033 Village Park Drive Knightdale, NC 27545

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